Plans and usage
A plan belongs to a workspace: every site in it counts towards the same month. See the plan and this month’s usage under Settings → Plan & usage.
| Free | Pro | Enterprise | |
|---|---|---|---|
| Sites | 2 | Unlimited | Unlimited |
| Events a month | 100,000 | 250K – 10M | Custom |
What counts
Section titled “What counts”Page views, custom events, conversions, engagement reports (one per page a visitor leaves) and heatmap clicks. Bot traffic never counts, and neither do crawler reads recorded by the server SDK. Months are calendar months in UTC.
Going over
Section titled “Going over”- Nothing is refused or deleted: your sites keep being measured.
- Workspace owners get an email at 80% and at 100% of the month.
- Over two months in a row, the dashboard asks you to move to a plan that fits.
The one hard limit: a Free workspace cannot add a third site, and each person can create one Free workspace (handing it to someone else does not give you another). Deleting a site removes its events from the month’s count, along with the rest of its data.
Upgrading
Section titled “Upgrading”Owners upgrade under Settings → Plan & usage: pick the monthly events and the period, then pay by card in Stripe Checkout. The workspace moves to Pro within a minute. Change tier there changes the subscription in place (prorated); Manage billing opens Stripe’s portal for the card, invoices and cancelling. A cancelled or unpaid subscription returns the workspace to Free; no data is deleted.